Like in most open source projects, "free" Trac support is available primarily through the community itself, mainly through the [trac:MailingList mailing list] and the project wiki.
There is also an [trac:IrcChannel IRC channel], where people might be able to help out. Much of the 'live' development discussions also happen there.
Before you start a new support query, make sure you've done the appropriate searching:
- in the project's [trac:TracFaq FAQ]
- in past messages to the Trac Mailing List
- in the Trac ticket system, using either a full search or a ticket query.
Please don't create a ticket in this Trac for asking a support question about Trac. Only use it when you face a real and new bug in Trac, and do so only after having read the [trac:NewTicketGuidelines NewTicketGuidelines]. The more a bug report or enhancement request complies with those guidelines, the higher the chances are that it will be fixed or implemented promptly!
See also: [trac:MailingList MailingList], [trac:TracTroubleshooting TracTroubleshooting], [trac:CommercialServices CommercialServices]