T2bSupport

T2B Support Guideline

Documentation

• All documentation about the T2B is centralised on these wiki pages.
• Feel free to adapt/extend/correct information on this wiki.

• Login access is granted by a valid grid certificate.
  • If someone from outside the Belgian community needs write access, please send an email to the belgian-t2-admin mailing list.
• Unauthorised access is possible for reading only.

Mailing list

• Communication with the system administrators and the T2B user community happens through following mailing lists
• It is encouraged to use the user mailing lists, this to allow a better circulation of information.

• belgian-t2-usersATcern.ch : this lists all users and admins of the T2B.
  • Use this list for announcements, to report problems etc.
  • You need to be subscribed to this list to submit to it.
  • Subscribe to this list on this link.
  • More info on CERN simba subscription (to be used in case of problems).
• belgian-t2-adminATcern.ch : this lists all admins of the T2B.
  • Use this list for communication with the admins only.

Status of the system

• Consult this page to have an overview of the current status of the site

The T2B system administrators

• This team with diverse physics and computing backgrounds is responsible for the optimal functioning of the T2B.
• Their tasks are operating, developing and troubleshooting the system and providing support for the T2B user community.
• In case of questions and remarks don't hesitate to contact us.