CreamIssues

Possible issues with cream and troubleshooting guide

Symptom: very few jobs arrive at the site:

Troubleshoot:

on any UI do:

glite-ce-allowed-submission cream01.iihe.ac.be:8443
2011-04-13 14:24:23,943 WARN - No configuration file suitable for
loading. Using built-in configuration
2011-04-13 14:24:23,948 ERROR - Received NULL fault; the error is due
to another cause: FaultString=[connection error] -
FaultCode=[SOAP-ENV:Client] - FaultSubCode=[SOAP-ENV:Client] -
FaultDetail=[Connection refused]

To recover, on cream launch:

service tomcat5 restart

Then, again on the UI:

glite-ce-allowed-submission cream01.iihe.ac.be:8443
2011-04-13 14:30:07,245 WARN - No configuration file suitable for
loading. Using built-in configuration
Job Submission to this CREAM CE is enabled

You can check that the services are on or not by visiting this page:

https://cream01.iihe.ac.be:8443/ce-cream/services

A (hopefully) working example can be found her:

https://ce01.begrid.be:8443/ce-cream/services